Support

Frequently Asked Questions

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Product Information

Yes, all of our products are compliant with EU regulations and are free from parabens, sulfates and phthalates.
All of our products are made right here in the USA! Manchester, New Hampshire to be exact.
Yes, all our bottles are made from recycled plastic and are able to be recycled.
  • Our products are safe for all clients including nut and gluten sensitivities
  • Our products do use Hydrolyzed Soy Protein. Patch test clients with sensitivities
  • Our products are safe for children
Yes! All of our shampoos and conditioners are PH balanced (acidic) to gently cleanse and condition without disrupting hair color molecules.

Usage & Application

Our push top caps can be hard to open for some. Firmly press the push cap down to unlock the bottle cap. Cap will smoothly open and close after initial opening.
  • Yes. Our products are intentionally lightweight to allow the low-molecular weight technology to fully cover and absorb into your clients' hair and scalp.
  • To avoid product waste, pump backbar products directly onto client hair/scalp
Let the shampoo suds sit on the hair and scalp for up to 5 minutes before rinsing to allow full nutrient absorption
Our products can be heavily applied to all curl and texture levels. Rule of thumb is to use a palm sized amount of product per for each section of hair.
No. Our products are best applied one after the other on towel dried hair

Styling Products

All styling products are heat resistant up to 450 degrees fahrenheit except Sheen Spray and Hair Serum. DO NOT APPLY HEAT DIRECTLY TO SHEEN SPRAY or HAIR SERUM
No. All of our products are lightweight with no fillers, thickeners, or emulsifiers

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